Contact

Questions about a charm, an order, or a return can go here.

Write or call

Email: service@whisyo.com
Phone: +1 619-420-8962
Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Closed weekends and U.S. federal holidays

We usually reply in 1–2 business days. Include the order number for anything already purchased.

This number reaches Whisyo customer service for YIF Trading Limited. It is not a storefront line and not a public drop-off.

Seller

Whisyo is the catalog name. The seller is YIF Trading Limited.

RM 1001, 10/F, THE CLOUD
111 Tung Chau Street, Tai Kok Tsui
Hong Kong

U.S. correspondence and approved returns only

795 Energy Way
Chula Vista, CA 91911
United States

Mail and returns we have already approved. Ask before you ship a charm back. This line is not headquarters, not a showroom, and not the dock every outbound order leaves from.